Shipping


U.S. SHIPPING:

Orders over $69 ship free, excluding luggage orders. No coupon code required.

Orders of $500 or more may require a signature for delivery.

If you need upgraded shipping, please call us to inquire about the possibility.

Items may ship in multiple shipments.


INTERNATIONAL SHIPPING:

We have partnered with GlobalShopex to ship internationally. To place an order for delivery outside the United States, please add your items to the cart and click the International Checkout button on the cart page. Your items will automatically transfer to the GlobalShopex cart where you will complete your transaction. You may pay for your order with international credit cards, PayPal, SafetyPay, bank transfer, Money Gram or other local forms of payment.
In the GlobalShopex cart you will see pre-calculated shipping rates. You may also choose to see and prepay duties and taxes with GlobalShopex so that you will not have to coordinate payment of them when your order arrives in your country. If you do not prepay duties and taxes you will need to make arrangements with your local customs office to pay them when your order arrives there.



It takes approximately 3-5 business days for your kensie.com package to arrive at GlobalShopex's facility. It takes 5-12 days for your package to arrive to you from GlobalShopex, depending on your location. You can estimate a total transit time of 8-17 business days for your order to arrive to you.
For questions related to your international order, please contact GlobalShopex at: customercare@globalshopex.com or (786) 391-4868.
Please note: Free shipping promotions only apply to U.S. orders. All international orders are still required to pay all shipping expenses, including shipping fees for returns. International customers are responsible for all duty and tax fees.


Also see our Returns page.